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Reed Winter Externship Reflections 14: Number 10 Crossroads Community Services, Emma Handte

Although my externship at Crossroads Community Services was short, just four days, it was an extremely enriching experience.  I saw the organization both from an administrative perspective by attending meetings, seeing how food for the soup kitchen, shelter, and pantry is acquired and organized, and how guests at the shelter are selected. I also took a volunteer's perspective, by participating in helping the shelter, soup kitchen, and pantry programs.  Additionally, I was able to learn from my externship sponsor about the ins and outs of the shelter system in New York. I became aware of the factors that can lead to homelessness, and about some of the potential solutions.

Crossroads Community Services consists of three different programs. The women's shelter gives up to ten women dinner and a warm place to sleep every single night. The food pantry acts somewhat like a grocery store with free items for families having trouble making ends meet. Their soup kitchen serves dinner to homeless individuals every night and serves a full, restaurant style breakfast on Mondays, Wednesdays, and Sundays. Additionally, the soup kitchen hands out coats and other donated goods before dinner some days.  The three programs complement each other well, each providing vital resources to individuals in different situations of need.  The three programs are able to support each other, because one often is able to make use of leftover or unused resources from another of the programs.

My first experience was with the soup kitchen, working with other volunteers to go on what are called "food rescue missions”. These “missions” consist of picking up the day's unsold, leftover foods from stores and company cafeterias (CCS is in midtown. I had no idea that businesses were a source of food for soup kitchens, and found it really interesting and inspiring that for-profit companies were willing to be so generous.  Also, the food we were able to scrounge up was really tasty!  The guests who come to the soup kitchen for dinner every night really seemed to appreciate it.

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